Terms of service
Terms of Service
Last updated: 19 October 2026
1. Overview
These Terms of Service govern your use of the ScopeSight™ website at https://scopesight.co.uk and any purchases made through our online store.
The website is operated by ZENITH GLOBAL TRADING LTD, trading as ScopeSight™ ("we", "us" or "our").
By accessing our website or purchasing from us, you agree to these Terms of Service and our applicable store policies. If you do not agree to these terms, please do not use our website.
Business name: ZENITH GLOBAL TRADING LTD
Trading name: ScopeSight™
Company number: 17257739
Registered office: OFFICE 19287, 182-184 HIGH STREET NORTH, EAST HAM, LONDON, UNITED KINGDOM, E6 2JA
Contact email: support@scopesight.co.uk
2. Eligibility and Use of Our Website
You must be legally capable of entering into a binding contract to make a purchase from our store.
You agree to use our website only for lawful purposes. You must not use our website to commit fraud, violate applicable laws, interfere with website security or disrupt the operation of our services.
We reserve the right to take appropriate action against unlawful or abusive use of our website, subject to applicable law.
3. Products and Product Information
We aim to ensure that product descriptions, images, specifications and other information on our website are accurate and up to date.
Product images are provided for illustrative purposes. Actual product appearance, packaging or accessories may vary where reasonably necessary, but the product supplied must comply with its description and applicable consumer protection laws.
We do not guarantee that every product will always be available. If a product becomes unavailable after you place an order, we will contact you and provide an appropriate solution, including a refund where required.
4. Prices and Payments
All prices and applicable charges will be displayed during the purchasing process. The currency will be indicated at checkout or on the relevant product page.
We reserve the right to correct genuine pricing or listing errors and to update prices for future purchases. A change in price will not retrospectively alter an order that has already been accepted, except where permitted by law.
Payment must be completed using an available payment method at checkout.
Your order may be subject to payment authorisation and fraud-prevention checks. If a payment cannot be authorised or an order cannot be fulfilled, we will notify you and refund any payment received where appropriate.
5. Orders and Order Acceptance
When you place an order, you are submitting an offer to purchase the selected products.
An order confirmation email acknowledges receipt of your order and does not necessarily mean that the order has been finally accepted.
We reserve the right to decline or cancel an order where there is a legitimate reason, such as suspected fraud, an inability to fulfil the order or a genuine pricing error, subject to applicable law.
If we cancel an order after receiving payment, we will arrange a refund as required by law.
6. Shipping and Delivery
We aim to process and deliver orders within the estimated timeframes stated on our website or communicated during checkout.
Delivery times are estimates unless a specific delivery date or timeframe has been agreed with you. Delays may occur due to circumstances beyond our reasonable control.
We will keep customers informed of significant delivery issues where appropriate.
For UK consumer orders, we remain responsible for delivery in accordance with applicable law. Unless otherwise agreed, goods must generally be delivered within 30 days of the contract being entered into. Different arrangements may apply where you have expressly agreed to another delivery timeframe.
If an order does not arrive within the legally required timeframe, you may have the right to cancel and receive a refund.
7. Returns, Cancellations and Refunds
Returns, cancellations and refunds are governed by our Return and Refund Policy, available on our website.
Eligible UK consumers generally have a 14-day period to cancel online purchases, subject to applicable legal exceptions.
Faulty, damaged, misdescribed or incorrectly supplied products will be handled in accordance with applicable consumer protection law.
Nothing in these Terms of Service limits or excludes your statutory rights.
8. Product Use and Safety
You are responsible for using products in accordance with the supplied instructions, safety warnings and intended purpose.
For the ScopeSight™ inspection camera, follow the manufacturer's operating and maintenance instructions. Do not use the product in conditions or environments for which it is not designed.
We are not responsible for damage caused by misuse, unauthorised modification or failure to follow applicable instructions, to the extent permitted by law.
This section does not exclude any liability that cannot legally be excluded.
9. Intellectual Property
All content on our website, including text, graphics, logos, product descriptions, photographs, page layouts and branding, is owned by us or used under appropriate authorisation, unless otherwise stated.
You may access and use this content for personal, non-commercial shopping purposes.
You must not reproduce, distribute, modify or commercially exploit our website content without appropriate permission, except where permitted by law.
10. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, delivery providers and other service providers.
Third-party services may be governed by their own terms and privacy policies. We are not responsible for independent third-party websites or services to the extent permitted by law.
This provision does not remove any responsibility we have for services or obligations that remain ours under applicable law.
11. Limitation of Liability
Nothing in these Terms of Service excludes or limits liability where exclusion or limitation would be unlawful.
This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and any rights or remedies that consumers have under applicable law.
Subject to the above, we are not responsible for losses that are not reasonably foreseeable or for losses arising from use of our website in a manner contrary to these terms, where such limitations are permitted by law.
If you purchase as a consumer, these terms do not affect your statutory rights.
12. Privacy
Our collection and use of personal information are explained in our Privacy Policy, available on our website.
By using our website, you acknowledge that you have been given the opportunity to review that policy.
13. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our website, business operations or legal obligations.
The latest version will be published on this page with its updated date.
Changes will not retrospectively alter an existing contract unless permitted by law or agreed with you.
14. Governing Law
These Terms of Service are governed by the laws of England and Wales, subject to any mandatory consumer protection laws that apply to you.
If you are a consumer, nothing in this section deprives you of any mandatory rights or protections available under the laws that apply to your circumstances.
15. Contact Information
If you have questions about these Terms of Service, your order or our products, please contact us:
ZENITH GLOBAL TRADING LTD
Trading as ScopeSight™
Email: support@scopesight.co.uk
Website: https://scopesight.co.uk
Registered office: OFFICE 19287, 182-184 HIGH STREET NORTH, EAST HAM, LONDON, UNITED KINGDOM, E6 2JA